Communication

As social beings, we communicate with each other all of the time for all sorts of reasons in all sorts of ways. Some of us are more confident than others about our interpersonal skills.  In work settings, there are different forms of communication that are appropriate at different times, and it’s valuable to understand them and reflect on whether our communication is having the desired effect.


We have divided activities that can help you develop communication into three distinct areas: written communication, active listening and public speaking.


•    Written Communication – mostly electronic these days, it is important to be able to express yourself succinctly and clearly, but you also need to be able to persuade others through your writing. Examples include emails to clients; internal emails; documents for colleagues and senior staff, writing for social media and communicating change.


•    Active Listening – often undervalued, it is of critical importance to really hear what people are saying. This skill is essential for any kind of development towards managerial positions.


•    Public Speaking – does not have to be in a lecture theatre in front of 100s of people, it might mean sharing a good idea at a team meeting, or approaching someone you’ve not met before at a networking event.

The good thing about communication is that it is always something that you can get better at, nobody is a perfect communicator 100% of the time, in every medium.

How can I develop my communication skills?

Professional Mentoring offers you the opportunity to engage in a developmental relationship with a person in industry over a six month period. Our Professional Mentors impart their knowledge and... More
The Micro-Placements Programme is a 15 credit elective module where you can take on exciting short-term, convenient, career-exploration projects over the summer. These projects allow you to develop... More
Starting university is an exciting and enjoyable time. However it can also be worrying for new students, which is where CityBuddies comes in. A CityBuddy is a second or third year undergraduate,... More
Careers fairs are an ideal opportunity for you to network with key employers from various sectors and gather information to help you stand out from other applicants. This event aims to give you an... More
Despite the on-going uncertainty around the world, now is a great time to take advantage of some fantastic virtual global experiences that are completely free and can be done from the comfort and... More
Fancy becoming a beekeeper or fighting food waste? Interested in Fairtrade, urban gardening or protecting our oceans? From social justice to climate change, and gender equality to health and well-... More
At City Students’ Union we cannot wait to welcome you, or welcome you back, to our wonderful University. We know this year is not going to be quite like other years, but we are still dedicated to... More
The Widening Participation Team are not recruiting new ambassadors or tutors during the Autumn term 2020.  If you are interested in becoming an ambassador or tutor, please check this page later... More
Come along to our virtual Community Café to meet other students, relax with a cup of tea, take part in games or activities and most of all to connect with our unique Community here at City. We will... More
Marketing Ambassadors represent City, University of London and our courses at a range of events on campus, off campus and online, including: Undergraduate Open Days Postgraduate Open Evenings... More