Communication

As social beings, we communicate with each other all of the time for all sorts of reasons in all sorts of ways. Some of us are more confident than others about our interpersonal skills.  In work settings, there are different forms of communication that are appropriate at different times, and it’s valuable to understand them and reflect on whether our communication is having the desired effect.


We have divided activities that can help you develop communication into three distinct areas: written communication, active listening and public speaking.


•    Written Communication – mostly electronic these days, it is important to be able to express yourself succinctly and clearly, but you also need to be able to persuade others through your writing. Examples include emails to clients; internal emails; documents for colleagues and senior staff, writing for social media and communicating change.


•    Active Listening – often undervalued, it is of critical importance to really hear what people are saying. This skill is essential for any kind of development towards managerial positions.


•    Public Speaking – does not have to be in a lecture theatre in front of 100s of people, it might mean sharing a good idea at a team meeting, or approaching someone you’ve not met before at a networking event.

The good thing about communication is that it is always something that you can get better at, nobody is a perfect communicator 100% of the time, in every medium.

How can I develop my communication skills?

Get paid to tutor young people in the local area? You do the Maths! Tutors work with pupils as young as Year 5 through to Year 13 (9-18 years old) in either Maths or English at primary and GCSE... More
Help us reach out! Inspire young people to think about university, share your passion for your studies and enhance your employability skills by signing up to the Widening Participation student... More
Starting university is an exciting and enjoyable time. However it can also be worrying for new students, which is where CityBuddies comes in. A CityBuddy is a second or third year undergraduate,... More
Marketing Ambassadors represent City, University of London and our courses at a range of events on campus, off campus and online, including: Undergraduate Open Days Postgraduate Open Evenings... More
Careers fairs are an ideal opportunity for you to network with key employers from various sectors and gather information to help you stand out from other applicants. This event aims to give you an... More
Professional Mentoring offers you the opportunity to engage in a developmental relationship with a person in industry over a six month period. Our Professional Mentors impart their knowledge and... More
As a Brand Ambassador, you will play a pivotal role in our content curation and marketing activity towards prospective students through a range of opportunities such as:    ... More
Cass Undergraduate Programme - Your route to career success, professional placement programme
A placement year is a great opportunity to develop professional skills and complete your university degree with one year’s professional work experience. It will greatly enhance your employability,... More
Volunteer to help benefit the local community through a variety of one-off, weekly or monthly projects. We run one-offs to give you the opportunity to try out volunteering without having to make a... More
Business School Student Exchange Programmes Take advantage of the option to spend a year or term studying abroad at one of our prestigious partner universities. This will provide you with an... More