Communication

As social beings, we communicate with each other all of the time for all sorts of reasons in all sorts of ways. Some of us are more confident than others about our interpersonal skills.  In work settings, there are different forms of communication that are appropriate at different times, and it’s valuable to understand them and reflect on whether our communication is having the desired effect.


We have divided activities that can help you develop communication into three distinct areas: written communication, active listening and public speaking.


•    Written Communication – mostly electronic these days, it is important to be able to express yourself succinctly and clearly, but you also need to be able to persuade others through your writing. Examples include emails to clients; internal emails; documents for colleagues and senior staff, writing for social media and communicating change.


•    Active Listening – often undervalued, it is of critical importance to really hear what people are saying. This skill is essential for any kind of development towards managerial positions.


•    Public Speaking – does not have to be in a lecture theatre in front of 100s of people, it might mean sharing a good idea at a team meeting, or approaching someone you’ve not met before at a networking event.

The good thing about communication is that it is always something that you can get better at, nobody is a perfect communicator 100% of the time, in every medium.

How can I develop my communication skills?

The Alumni Relations Team regularly host networking events both in the UK and internationally. These events provide current and prospective students the opportunity to meet former students (alumni)... More
Professional Mentoring offers you the opportunity to engage in a developmental relationship with a person in industry over a six month period. Our Professional Mentors impart their knowledge and... More
City, University of London offers exchange opportunities at partner institutions around the world. We cannot think of many more exciting opportunities than choosing to spend time studying abroad.... More
Programme Representativess are at the heart of the Students’ Union. Programme Representatives are the first line of contact for the University and the SU in gaining honest and relevant feedback –... More
Earn money whilst building employability skills filling temporary roles on and off-campus More
Volunteer to help benefit the local community through a variety of one-off, weekly or monthly projects. We run one-offs to give you the opportunity to try out volunteering without having to make a... More
Student Ambassadors are integral to the Marketing and Recruitment team’s activities throughout the year. Our ambassadors enjoy a great deal of variety in their work. Duties include showing people... More
There are many opportunities to represent City in competitive team sports. Whether you have represented your school or college or even played at county or national level, you can get involved in one... More
All teams need leaders.  Do you possess the ability to lead, motivate, and organise a group of individuals into a team?  Then get involved, and show your leadership skills.  Join a... More
Panel events, run in collaboration with top employers and City alumni, consist of a series of presentations followed by a networking reception. The aim of the events are to help you understand the... More